Understand how to use of Netcore Contact APIs (V5).
Overview
The Contacts API allows you to manage the lifecycle of contact data within Netcore CE. It supports creating, updating, searching, and deleting contacts, enabling personalized engagement, segmentation, and analytics across communication channels. Contacts are categorized based on identification level, communication eligibility, and interaction status.
Contact [email protected] for further queries. Refer to this document to retrieve your API key.
What are Contacts?
Contacts are individual users or customers whose information is stored and managed within Netcore CE. Depending on the availability of their primary identifier (like email or phone number), level of engagement, and verification status, contacts are categorized into different types and statuses to organize outreach and targeting better.
Types of Contact
| Contact Type | Description |
|---|---|
| Anonymous Contacts | Contacts whose primary identifiers (like email or phone) are not available. These contacts can still be targeted using limited channels such as browser or app push notifications. |
| Identified Contacts | Contacts with at least one stored primary identifier. They are partially known and can be used for targeted campaigns. |
| Confirmed Contacts | Fully verified and registered contacts. They are eligible for communications such as broadcasts and messages. |
| Unconfirmed Contacts | Contacts captured via sign-up forms but pending verification. They are upgraded to 'Confirmed' once verification is complete. |
| Blacklisted Contacts | Contacts who opted out of communication or were flagged due to actions like unsubscribes, spam reports, or hard bounces are excluded from future communications. |
Base URLs by Region
| Region | Base URL |
|---|---|
| India | https://in-api.netcorecloud.com/v5/contact |
| Europe | https://eu-api.netcorecloud.com/v5/contact |
| United States | https://us-api.netcorecloud.com/v5/contact |